Corporate consumer affairs departments — A communications perspective
- 作者Claes Fornell
- 卷第2卷
- 期第4期
- 印刷ISSN0168-7034
- 电子ISSN1573-0700
- 文件大小987.13KB
- 发表时间1978
- DOI10.1007/bf00382986
- 页码289-302
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