![[IEEE 2007 International Conference on Service Systems and Service Management - Changdu, China (2007.06.9-2007.06.11)] 2007 International Conference on Service Systems and Service Management - Customer Information System for Product and Service Management: Towards Knowledge Extraction from Textual and Mixed-Format Data]()
[IEEE 2007 International Conference on Service Systems and Service Management - Changdu, China (2007.06.9-2007.06.11)] 2007 International Conference on Service Systems and Service Management - Customer Information System for Product and Service Management: Towards Knowledge Extraction from Textual and Mixed-Format DataPhua, Si Jie; Ng, Wee Keong; Liu, Haifeng; Li, Xiang; Song, Bin · 2007