Measuring Productivity in Services
- 期刊名称International Journal of Service Industry Management
- 作者McLaughlin, Curtis P.; Coffey, Sydney
- 卷第1卷
- 期第1期
- 印刷ISSN0956-4233
- 文件大小1169.15KB
- 发表时间1990-04
- DOI10.1108/09564239010002847
- 页码46-64
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