Customer complaints in the National Health Service
- 作者N. REID; R. REID; D. MORRIS
- 卷第3卷
- 期第6期
- 印刷ISSN0966-0429
- 电子ISSN1365-2834
- 文件大小491.08KB
- 发表时间1995
- DOI10.1111/j.1365-2834.1995.tb00111.x
- 页码295-299
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