Quality issues in nine New Zealand hotels: a research study
- 期刊名称The TQM Magazine
- 作者Thomson, Elizabeth L.; Thomson, Stuart C.
- 卷第7卷
- 期第5期
- 印刷ISSN0954-478X
- 文件大小90.23KB
- 发表时间1995-10
- DOI10.1108/09544789510098579
- 页码16-20
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