Reengineering at American Express: The Travel Services Group’s Work in Process
- 期刊名称Interfaces
- 作者Ballou, Roger H.
- 卷第25卷
- 期第3期
- 印刷ISSN0092-2102
- 电子ISSN1526-551X
- 文件大小546.25KB
- 发表时间1995-06
- DOI10.1287/inte.25.3.22
- 页码22-29
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