The service experience in tourism
- 作者Julie E Otto; J.R.Brent Ritchie
- 卷第17卷
- 期第3期
- 印刷ISSN0261-5177
- 文件大小964.83KB
- 发表时间1996
- DOI10.1016/0261-5177(96)00003-9
- 页码165-174
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