Surveying service quality within university libraries
- 作者PhilipJ. Calvert; Peter Hernon; Peter Hernon
- 卷第23卷
- 期第5期
- 印刷ISSN0099-1333
- 文件大小949.09KB
- 发表时间1997
- DOI10.1016/s0099-1333(97)90041-0
- 页码408-415
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