Integrating internal and external customer relationships through relationship management: A strategic response to a changing global environment
Elizabeth Jane Beckett-Camarata; Martin R. Camarata; Randolph T. Barker
- 作者Elizabeth Jane Beckett-Camarata; Martin R. Camarata; Randolph T. Barker
- 卷第41卷
- 期第1期
- 印刷ISSN0148-2963
- 文件大小1174.92KB
- 发表时间1998
- DOI10.1016/s0148-2963(97)00013-1