Measuring customer satisfaction in higher education
- 期刊名称Quality Assurance in Education
- 作者Aldridge, Susan; Rowley, Jennifer
- 卷第6卷
- 期第4期
- 印刷ISSN0968-4883
- 文件大小69.37KB
- 发表时间1998-12
- DOI10.1108/09684889810242182
- 页码197-204
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