A Practical Guide to Communication Skills in Clinical Practice A Practical Guide to Communication Skills in Clinical Practice, by Robert Buckman , Barbara Korsch , and Walter Baile . Four CD-ROMs along with a pocket sized guide to communication skills. Medical Audiovisual Communications Inc., Niagara Falls, NY, 1998 . Order phone Number: 1-800-757-4868 (E-mail: DWC® MABC.com).