Evaluating a Firm's Customer Service Department
- 期刊名称Journal of Professional Services Marketing
- 作者Owens, Deborah L.; Hawes, Jon M.; d'Amico, Michael F.
- 卷第19卷
- 期第2期
- 印刷ISSN0748-4623
- 文件大小137.22KB
- 发表时间1999-12
- DOI10.1300/J090v19n02_07
- 页码115-127
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Editor's ForewordThe Military Balance · 2013
Chapter Two: Comparative defence statisticsThe Military Balance · 2013
Chapter Three: North AmericaThe Military Balance · 2013
Chapter Four: EuropeThe Military Balance · 2013
Chapter Five: Russia and EurasiaThe Military Balance · 2013
Chapter Six: AsiaThe Military Balance · 2013
Chapter Nine: Sub-Saharan AfricaThe Military Balance · 2013
Explanatory NotesThe Military Balance · 2013