Quality assurance in investment services
Karapetrovic, Stanislav; Willborn, Walter
- 期刊名称Managing Service Quality: An International Journal
- 作者Karapetrovic, Stanislav; Willborn, Walter
- 卷第9卷
- 期第4期
- 印刷ISSN0960-4529
- 文件大小310.21KB
- 发表时间1999-08
- DOI10.1108/09604529910273030
- 页码222-230