A comparison of attitude, personality, and knowledge predictors of service-oriented organizational citizenship behaviors.
- 期刊名称Journal of Applied Psychology
- 作者Bettencourt, Lance A.; Gwinner, Kevin P.; Meuter, Matthew L.
- 卷第86卷
- 期第1期
- 印刷ISSN0021-9010
- 电子ISSN1939-1854
- 文件大小1344.77KB
- 发表时间2001
- DOI10.1037/0021-9010.86.1.29
- 页码29-41
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