Instant messaging reference: users’ evaluation of library chat
- 期刊名称Reference Services Review
- 作者Ruppel, Margie; Condit Fagan, Jody
- 卷第30卷
- 期第3期
- 印刷ISSN0090-7324
- 文件大小406.27KB
- 发表时间2002-09
- DOI10.1108/00907320210435464
- 页码183-197
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