The Talk Shop and Shop Talk: Employment and Work in a Call Centre
- 作者Bob Russell
- 卷第44卷
- 期第4期
- 印刷ISSN0022-1856
- 电子ISSN1472-9296
- 文件大小183.50KB
- 发表时间2002
- DOI10.1111/1472-9296.00060
- 页码467-490
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