Service Elimination Decision-Making: Analysis of Candidates for Elimination and Remedial Actions
- 期刊名称Journal of Marketing Management
- 作者Argouslidis, Paraskevas C.; McLean, Fiona
- 卷第19卷
- 印刷ISSN0267-257X
- 电子ISSN1472-1376
- 文件大小2696.01KB
- 发表时间2003-04
- DOI10.1080/0267257X.2003.9728213
- 页码307-344
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