Marketing online banking services: The voice of the customer
- 期刊名称Journal of Financial Services Marketing
- 作者Sarel, Dan; Marmorstein, Howard
- 卷第8卷
- 期第2期
- 印刷ISSN1363-0539
- 电子ISSN1479-1846
- 文件大小140.92KB
- 发表时间2003-12
- DOI10.1057/palgrave.fsm.4770111
- 页码106-118
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