Customer Sovereignty: Why Customer Choice Trumps Administrative Capacity Mechanisms
- 作者Michael J. King; Kathleen King; Michael B. Rosenzweig
- 卷第20卷
- 期第1期
- 印刷ISSN1040-6190
- 文件大小309.98KB
- 发表时间2007
- DOI10.1016/j.tej.2006.12.002
- 页码38-52
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