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Just Give Me Another Chance: The Strategies for Brand Recovery from a Bad First Impression

Just Give Me Another Chance: The Strategies for Brand Recovery from a Bad First Impression

A. V. Muthukrishnan and Amitava Chattopadhyay
  • 期刊名称Journal of Marketing Research
  • 作者A. V. Muthukrishnan and Amitava Chattopadhyay
  • 卷第44卷
  • 期第2期
  • 印刷ISSN0022-2437
  • 文件大小1954.74KB
  • 发表时间2007-05
  • DOI10.2307/30162479
  • 页码334-345
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