The Financial Markets and Customer Satisfaction: Reexamining Possible Financial Market Mispricing of Customer Satisfaction
- 期刊名称Marketing Science
- 作者Jacobson, Robert; Mizik, Natalie
- 卷第28卷
- 期第5期
- 印刷ISSN0732-2399
- 电子ISSN1526-548X
- 文件大小166.75KB
- 发表时间2009-09
- DOI10.1287/mksc.1090.0495
- 页码810-819
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