[Service Science: Research and Innovations in the Service Economy] Handbook of Service Science || Advancing Services Innovation service innovation
Maglio, Paul P.; Kieliszewski, Cheryl A.; Spohrer, James C.
- 作者Maglio, Paul P.; Kieliszewski, Cheryl A.; Spohrer, James C.
- 文件大小740.68KB
- 发表时间2010
- DOI10.1007/978-1-4419-1628-0_25
- 页码579-601