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Effects of empathic and positive communication in healthcare consultations: a systematic review and meta-analysisHowick, Jeremy; Moscrop, Andrew; Mebius, Alexander; Fanshawe, Thomas R; Lewith, George; Bishop, Felicity L; Mistiaen, Patriek; Roberts, Nia W; Dieninytė, Eglė; Hu, Xiao-Yang; Aveyard, Paul; Onakpoya, Igho J · Journal of the Royal Society of Medicine · 2018