海量图书期刊资源,随时随地畅享阅读乐趣
Consumers' Perceptions of Online and Offline Retailer Deception: A Moderated Mediation AnalysisRiquelme, Isabel P.; Román, Sergio; Iacobucci, Dawn · Journal of Interactive Marketing · 2016
The Dark Side of Good Reputation and Loyalty in Online Retailing: When Trust Leads to Retaliation through Price UnfairnessRiquelme, Isabel P.; Román, Sergio; Cuestas, Pedro J.; Iacobucci, Dawn · Journal of Interactive Marketing · 2019