Service quality in a higher education context: an integrated model
- 期刊名称Asia Pacific Journal of Marketing and Logistics
- 作者Quintal, Vanessa Ann; Sultan, Parves; Yin Wong, Ho
- 卷第24卷
- 期第5期
- 印刷ISSN1355-5855
- 文件大小157.77KB
- 发表时间2012-11-02
- DOI10.1108/13555851211278196
- 页码755-784
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