Organizational and Supervisory Apology Effectiveness: Apology Giving in Work Settings
- 期刊名称Business Communication Quarterly
- 作者Bisel, R. S.; Messersmith, A. S.
- 卷第75卷
- 期第4期
- 印刷ISSN1080-5699
- 电子ISSN1552-4191
- 文件大小980.31KB
- 发表时间2012-12-01
- DOI10.1177/1080569912461171
- 页码425-448
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