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Behavioral perspectives of customer engagement: An exploratory study of customer engagement with three Swiss FMCG brands

Behavioral perspectives of customer engagement: An exploratory study of customer engagement with three Swiss FMCG brands

Javornik, Ana; Mandelli, Andreina
  • 期刊名称Journal of Database Marketing & Customer Strategy Management
  • 作者Javornik, Ana; Mandelli, Andreina
  • 卷第19卷
  • 期第4期
  • 印刷ISSN1741-2439
  • 电子ISSN1741-2447
  • 文件大小137.76KB
  • 发表时间2012-12
  • DOI10.1057/dbm.2012.29
  • 页码300-310
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