Six Sigma Approach to Improve Quality in E-Services
- 期刊名称International Journal of Electronic Government Research
- 作者Alhyari, Salah; Alazab, Moutaz; Venkatraman, Sitalakshmi; Alazab, Mamoun; Alazab, Ammar
- 卷第8卷
- 期第2期
- 印刷ISSN1548-3886
- 电子ISSN1548-3894
- 文件大小581.51KB
- 发表时间2012-04
- DOI10.4018/jegr.2012040103
- 页码57-74
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