The antecedents of consumer satisfaction and loyalty in fast food industry
- 期刊名称International Journal of Quality & Reliability Management
- 作者Etemad‐Sajadi, Reza; Rizzuto, Daniela
- 卷第30卷
- 期第7期
- 印刷ISSN0265-671X
- 文件大小336.63KB
- 发表时间2013-07-26
- DOI10.1108/IJQRM-May-2012-0069
- 页码780-798
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