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Teams in call centres: does size make a difference?

Teams in call centres: does size make a difference?

Hannif, Zeenobiyah; McDonnell, Anthony; Connell, Julia; Burgess, John

期刊名称Labour & Industry: a journal of the social and economic relations of work
作者Hannif, Zeenobiyah; McDonnell, Anthony; Connell, Julia; Burgess, John
卷第23卷
期第2期
印刷ISSN1030-1763
电子ISSN2325-5676
文件大小152.58KB
发表时间2013-06
DOI10.1080/10301763.2013.820680
页码121-136

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