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Does the importance of value, brand and relationship equity for customer loyalty differ between Eastern and Western cultures?

Does the importance of value, brand and relationship equity for customer loyalty differ between Eastern and Western cultures?

(Sandy) Zhang, Sha; van Doorn, Jenny; Leeflang, Peter S.H.
  • 期刊名称International Business Review
  • 作者(Sandy) Zhang, Sha; van Doorn, Jenny; Leeflang, Peter S.H.
  • 卷第23卷
  • 期第1期
  • 印刷ISSN0969-5931
  • 文件大小366.48KB
  • 发表时间2014-2
  • DOI10.1016/j.ibusrev.2013.05.002
  • 页码284-292
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