Does the importance of value, brand and relationship equity for customer loyalty differ between Eastern and Western cultures?
(Sandy) Zhang, Sha; van Doorn, Jenny; Leeflang, Peter S.H.
- 期刊名称International Business Review
- 作者(Sandy) Zhang, Sha; van Doorn, Jenny; Leeflang, Peter S.H.
- 卷第23卷
- 期第1期
- 印刷ISSN0969-5931
- 文件大小366.48KB
- 发表时间2014-2
- DOI10.1016/j.ibusrev.2013.05.002
- 页码284-292