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An investigation into service quality–customer loyalty relationship: the moderating influences

An investigation into service quality–customer loyalty relationship: the moderating influences

Srivastava, Medha; Rai, Alok Kumar

期刊名称DECISION
作者Srivastava, Medha; Rai, Alok Kumar
卷第41卷
期第1期
印刷ISSN0304-0941
电子ISSN2197-1722
文件大小406.26KB
发表时间2014-03
DOI10.1007/s40622-014-0025-5
页码11-31

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