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Perceptual antecedents of voice-to-voice service encounters and their impact on future purchase intentions: Evidence from a South Asian country

Perceptual antecedents of voice-to-voice service encounters and their impact on future purchase intentions: Evidence from a South Asian country

Buddhika, S.A.

期刊名称Journal of Customer Behaviour
作者Buddhika, S.A.
卷第13卷
期第1期
印刷ISSN1475-3928
文件大小162.39KB
发表时间2014-06-16
DOI10.1362/147539214X14024779343712
页码43-55

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