Ensuring positive feedback: Factors that influence customer satisfaction in the contemporary hospitality industry
Radojevic, Tijana; Stanisic, Nemanja; Stanic, Nenad
- 期刊名称Tourism Management
- 作者Radojevic, Tijana; Stanisic, Nemanja; Stanic, Nenad
- 卷第51卷
- 印刷ISSN0261-5177
- 文件大小413.58KB
- 发表时间2015-12
- DOI10.1016/j.tourman.2015.04.002
- 页码13-21