Excellence models in the public sector. Relationships between enablers and results
- 期刊名称International Journal of Quality and Service Sciences
- 作者Raharjo, Hendry; Guglielmetti Mugion, Roberta; Eriksson, Henrik; Gremyr, Ida; Di Pietro, Laura; Renzi, Maria F
- 卷第7卷
- 期第1期
- 印刷ISSN1756-669X
- 文件大小201.80KB
- 发表时间2015-03-16
- DOI10.1108/IJQSS-01-2015-0011
- 页码120-135
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