[IEEE 2015 9th International Conference on Telecommunication Systems Services and Applications (TSSA) - Bandung (2015.11.25-2015.11.26)] 2015 9th International Conference on Telecommunication Systems Services and Applications (TSSA) - A conceptual framework for implementing gamified-service to improve user engagement by using ITIL
Raflesia, Sarifah Putri; Surendro, Kridanto
- 作者Raflesia, Sarifah Putri; Surendro, Kridanto
- 文件大小278.79KB
- 发表时间2015
- DOI10.1109/TSSA.2015.7440440
- 页码1-5