Evidence on customer loyalty relationships: An appraisal
- 期刊名称The Marketing Review
- 作者Srivastava, Medha; Rai, Alok Kumar
- 卷第15卷
- 期第1期
- 印刷ISSN1469-347X
- 文件大小275.82KB
- 发表时间2015-05-31
- DOI10.1362/146934715x14267608178767
- 页码83-115
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