Understanding library users’ preferences and expectations of online help
- 期刊名称Reference Services Review
- 作者Zhang, Tao; Stonebraker, Ilana; Promann, Marlen
- 卷第44卷
- 期第3期
- 印刷ISSN0090-7324
- 文件大小162.33KB
- 发表时间2016-08-08
- DOI10.1108/RSR-12-2015-0054
- 页码362-374
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