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Inbound Call Centers and Emotional Dissonance in the Job Demands – Resources Model

Inbound Call Centers and Emotional Dissonance in the Job Demands – Resources Model

Molino, Monica; Emanuel, Federica; Zito, Margherita; Ghislieri, Chiara; Colombo, Lara; Cortese, Claudio G.
  • 期刊名称Frontiers in Psychology
  • 作者Molino, Monica; Emanuel, Federica; Zito, Margherita; Ghislieri, Chiara; Colombo, Lara; Cortese, Claudio G.
  • 卷第7卷
  • 电子ISSN1664-1078
  • 文件大小511.01KB
  • 发表时间2016-07-28
  • DOI10.3389/fpsyg.2016.01133
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