Generating sales while providing service: the moderating effect of the control system on ambidextrous behavior
- 期刊名称International Journal of Bank Marketing
- 作者Faia, Valter da Silva; Vieira, Valter Afonso
- 卷第35卷
- 期第3期
- 印刷ISSN0265-2323
- 文件大小551.78KB
- 发表时间2017-05-15
- DOI10.1108/IJBM-07-2016-0094
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