Reconciling internal and external satisfaction through probabilistic graphical models
- 期刊名称International Journal of Quality and Service Sciences
- 作者Musella, Flaminia; Guglielmetti Mugion, Roberta; Raharjo, Hendry; Di Pietro, Laura
- 卷第9卷
- 印刷ISSN1756-669X
- 文件大小710.95KB
- 发表时间2017-09-18
- DOI10.1108/IJQSS-02-2017-0007
- 页码347-370
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