[ACM Press the International Conference - Bei Jing, China (2017.07.23-2017.07.25)] Proceedings of the International Conference on Business and Information Management - ICBIM 2017 - The Effect of Service Recovery on Repurchase Intention in Online Context
- 作者Bao, Lin
- 文件大小1014.43KB
- 发表时间2017
- DOI10.1145/3134271.3134280
- 页码39-44
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