Entrepreneurship, globalization, and information technology
- 期刊名称International Journal of Emerging Markets
- 作者Eunni, Rangamohan V.; Rao, Madhusudan N.
- 卷第2卷
- 期第2期
- 印刷ISSN1746-8809
- 文件大小165.84KB
- 发表时间2007-04-17
- DOI10.1108/17468800710739243
- 页码181-197
Distinctive features of service performance measurementJääskeläinen, Aki; Laihonen, Harri; Lönnqvist, Antti · International Journal of Operations & Production Management · 2014
A contingency approach to performance measurement in service operationsJääskeläinen, Aki; Laihonen, Harri; Lönnqvist, Antti; Palvalin, Miikka; Sillanpää, Virpi; Pekkola, Sanna; Ukko, Juhani · Measuring Business Excellence · 2012
A strategy framework for performance measurement in the public sectorJääskeläinen, Aki; Laihonen, Harri · Public Money & Management · 2014
Measuring the productivity impacts of new ways of workingLaihonen, Harri; Jääskeläinen, Aki; Lönnqvist, Antti; Ruostela, Jenna · Journal of Facilities Management · 2012
Applying performance measurement in service operations: analysis of contextual differencesJääskeläinen, Aki; Laihonen, Harri · International Journal of Business Performance Management · 2014
SmartWoW – constructing a tool for knowledge work performance analysisPalvalin, Miikka; Vuolle, Maiju; Jääskeläinen, Aki; Laihonen, Harri; Lönnqvist, Antti · International Journal of Productivity and Performance Management · 2015
Measuring performance of a service system – from organizations to customer-perceived performanceLaihonen, Harri; Jääskeläinen, Aki; Pekkola, Sanna · Measuring Business Excellence · 2014
The productivity potential assessment methodAlmström, Peter; Kinnander, Anders · International Journal of Productivity and Performance Management · 2011
Prioritization of key performance indicatorsShahin, Arash; Mahbod, M. Ali · International Journal of Productivity and Performance Management · 2007
Staying or leavingAvanzi, Lorenzo; Fraccaroli, Franco; Sarchielli, Guido; Ullrich, Johannes; van Dick, Rolf · International Journal of Productivity and Performance Management · 2014
Public performance measurementHalachmi, Arie; Holzer, Marc; Kloby, Kathryn · International Journal of Productivity and Performance Management · 2005
Benchmarking masonry labor productivityEnshassi, Adnan; Mohamed, Sherif; Mayer, Peter; Abed, Karem · International Journal of Productivity and Performance Management · 2007
Service productivityJohnston, Robert; Jones, Peter · International Journal of Productivity and Performance Management · 2004
Organizational capability in SMEsMartinez, Veronica; Garengo, Patrizia; Bernardi, Giovanni · International Journal of Productivity and Performance Management · 2007
Negotiating leanRahbek Gjerdrum Pedersen, Esben; Huniche, Mahad · International Journal of Productivity and Performance Management · 2011