Improving the business impact of foresight
- 期刊名称Technology Analysis & Strategic Management
- 作者Rollwagen, Ingo; Hofmann, Jan; Schneider, Stefan
- 卷第20卷
- 期第3期
- 印刷ISSN0953-7325
- 电子ISSN1465-3990
- 文件大小255.41KB
- 发表时间2008-05
- DOI10.1080/09537320802000070
- 页码337-349
Measuring customer service quality in sports and leisure centresHowat, Gary; Absher, James; Crilley, Gary; Milne, Ian · Managing Leisure · 1996
Reducing measurement overload: Rationalizing performance measures for public aquatic centres in AustraliaHowat, Gary; Murray, Duncan; Crilley, Gary · Managing Leisure · 2005
Using Performance Measures to Assess Performance of Indoor and Outdoor Aquatic CentresHowat, Gary; Crilley, Gary; Murray, Duncan · Journal of Management & Organization · 2005
A focused service quality, benefits, overall satisfaction and loyalty model for public aquatic centresHowat, Gary; Crilley, Gary; Mcgrath, Richard · Managing Leisure · 2008
Service Quality, Customer Satisfaction and Behavioural Intentions of Australian Aquatic Centre Customers, 1999–2001Howat, Gary; Crilley, Gary; Mikilewicz, Susan; Edgecombe, Scott; March, Heather; Murray, Duncan; Bell, Barry · Annals of Leisure Research · 2002
Service Quality Attributes Specific to the Performance of Officials (umpires and referees) at an Australian Recreation CenterSifkus, Peter; Howat, Gary; Crilley, Gary · World Leisure Journal · 2005
Measuring performance in operational management and customer service quality: A survey of financial and non-financial metrics from the Australian golf industryCrilley, Gary; Murray, Duncan; Howat, Gary; March, Heather; Adamson, Darren · Journal of Retail & Leisure Property · 2002
Sport and its female fansDunn, Carrie · Annals of Leisure Research · 2013
Muslim women and sportWillson, Greg · Annals of Leisure Research · 2012
Book ReviewsCrabbe, Tim; McDonald, Matthew; Jenkins, John; Rowe, David; Veal, A. J. · Annals of Leisure Research · 2004
Editors’ IntroductionLynch, Rob; Simpson, Clare; Veal, Tony · Annals of Leisure Research · 2000
Editorial boardAnnals of Leisure Research · 2009
General Editors’ IntroductionVeal, A. J.; Jenkins, John · Annals of Leisure Research · 2003
Special Issue Editor’s IntroductionJonson, Paul · Annals of Leisure Research · 2003
Critical commentary: second homesParis, Chris · Annals of Leisure Research · 2014