Dining alone? Solo consumers’ self-esteem and incidental similarityShin, Joongwon; Hwang, Yoohee; Mattila, Anna S. · Journal of Services Marketing · 2018

In search of diners responsive to health cues: Insights from U.S. consumersShin, Joongwon; Mattila, Anna S. · International Journal of Hospitality Management · 2018

When organic food choices shape subsequent food choices: The interplay of gender and health consciousnessShin, Joongwon; Mattila, Anna S. · International Journal of Hospitality Management · 2019

Visual Design, Message Content, and Benefit Type: The Case of A Cause-Related Marketing CampaignGao, Yixing (Lisa); Wu, Laurie; Shin, Joongwon; Mattila, Anna S. · Journal of Hospitality & Tourism Research · 2020

So private, yet so public: The impact of spatial distance, other diners, and power on solo dining experiencesHwang, YooHee; Shin, Joongwon; Mattila, Anna S. · Journal of Business Research · 2018

Leadership in the Service of HospitalityBrownell, J. · Cornell Hospitality Quarterly · 2010

"Loyalty: A Strategic Commitment''Shoemaker, S.; Bowen, J. T. · Cornell Hospitality Quarterly · 2003

Loyalty: A Strategic CommitmentBowen, J. T.; Shoemaker, S. · Cornell Hospitality Quarterly · 2003

Brand RevitalizationDev, C. S.; Keller, K. L. · Cornell Hospitality Quarterly · 2014

Continuous ImprovementCornell Hospitality Quarterly · 2008

A Taxonomy for ResortsBrey, E. T. · Cornell Hospitality Quarterly · 2011

On DeadlineCornell Hospitality Quarterly · 1992

Barometer of the Hotel IndustrySmith, R. A. · Cornell Hospitality Quarterly · 2008