海量图书期刊资源,随时随地畅享阅读乐趣
Best Practices in Hotel OperationsSiguaw, J. A.; Enz, C. A. · Cornell Hotel and Restaurant Administration Quarterly · 1999
The impact of national culture on the transfer of “best practice operations management” in hotels in St. LuciaChristine A. Hope · 2004
Best practices in food and beverage management: Reports of the death of hotel food service are highly exaggerated. Indeed, food service remains an essential part of many hotels' operationsJudy A. Siguaw; Cathy A. Enz · 1999
Best practices in human resourcesCathy A. Enz; Judy A. Siguaw · 2000
Best practices in service qualityCathy A. Enz; Judy A. Siguaw · 2000
Managing for excellenceLaurette Dubé; Cathy A. Enz; Leo M. Renaghan; Judy A. Siguaw · 2000
Best practices in marketingJudy A. Siguaw; Cathy A. Enz · 1999
Best practices in hotel architectureJudy A. Siguaw; Cathy A. Enz · 1999
Best hotel environmental practicesCathy A. Enz; Judy A. Siguaw · 1999
Best practices in information technologyJudy A. Siguaw; Cathy A. Enz · 1999